SHIPPING UPDATE
As temperatures warm up – usually April through October - we recommend specialty shipping for states that do not border Wisconsin. (depending on the temperature).
Due to the perishability of our products, we need to get your package to you as soon as possible.
We highly recommend UPS Next Day Air during the very hot weather for states that take 2 to 5 days ground (check the map for transit days).
We cannot be held responsible for packages being shipped ground to these states and will be shipped at your own risk if you choose to ship ground (we cannot guarantee this).
When ordering please choose the correct shipping option (It ultimately is your choice on how you want it to ship. We just cannot guarantee ground shipping during the hot temperatures).
Ground services are usually sufficient when packages are being sent to states that border Wisconsin provided that the weather is not too hot. You may want to consider a faster method if the weather is too hot.
If temperatures reach above 80/85+ we may have to suspend shipping until the temperature becomes cooler. We will let you know if this happens and will reschedule the shipment. We cannot be held responsible for the delay.
April through October our shipping days are Monday and Tuesday. We must receive orders by 2pm cdt to be able to ship out on Tuesday or the package may have to wait and be shipped out the following Monday.
Exceptions to this are Next Day Air packages, which can be shipped out on Wednesday if we have the order by 2pm cdt.
When packages leave our store, the package is in the hands of UPS. Because of this we cannot be held responsible for UPS shipping delays, weather conditions, packages not delivered by desired date or any other conditions beyond our control.
We use UPS charges for our shipping cost plus a small handling fee to cover ice packs, boxes and packing materials. Cut cheese is cut as close as we can get to the size ordered.
We have the right to substitute a product of similar cost or greater if needed.